Tuesday, 06 October 2020 18:31

Optus Business scores five contracts worth $233m with ATO Featured

By
Optus Business scores five contracts worth $233m with ATO Image by Peggy und Marco Lachmann-Anke from Pixabay

The Australian Taxation Office has signed five managed network services contracts with Optus Business, a division of Singtel Optus, Australia's second biggest telco, with each to run for three years initially, with the option of being extended thrice for two years at a time. The total value of the contracts is $233.32 million.

内蒙快三预测一定牛In a statement, the company said it would deliver all fixed and mobile voice, mobile data including bulk SMS, unified communications and collaboration, contact centre and network management services on behalf of the ATO.

Optus Business managing director Chris Mitchell said: "The nature of service bundles awarded to Optus highlights that ATO is looking to Optus to build value on top of the network.

内蒙快三预测一定牛"These higher value-adding services enable the ATO to speak to their customers, employees and other stakeholders, and to enable secure communication in and between applications and devices.

"Optus feel privileged that the ATO has selected Optus to continue to provide these critical services that underpin the day to day operations of the ATO on which so many people rely."

The company pointed out that the ATO's contact centre operation were among the most advanced, with call volumes as high as 100,000 a day.

Optus Business said these operations were enabled through advanced call routing, an award-winning digital agent ("Alex") and the biggest pool of voice biometric data to deliver enhanced outcomes for ATO customers and reduce fraudulent activity.

"As a key partner and contributor to ATO's technological transformation journey over the last 10 years, Optus has celebrated ATO's many successes and advances. These new contracts will allow Optus to continue supporting ATO in its ongoing innovation," said Mitchell.

内蒙快三预测一定牛Highlighting the tax office's increased emphasis on cyber security, he added: "Information privacy, system security and scam prevention were central to our many discussions during the process.

"The ATO and Optus Business will continue to focus on security as a core component to the ongoing design and delivery of services to ensure the continuous protection of the ATO, its data, and its interactions with Australian citizens and businesses.

内蒙快三预测一定牛"The ATO's decision is yet a testament of Optus' transition from a traditional telecommunications carrier to a modern technology provider with the ability to build and deliver value on top of the network."


Subscribe to ITWIRE UPDATE Newsletter here

Now’s the Time for 400G Migration

The optical fibre community is anxiously awaiting the benefits that 400G capacity per wavelength will bring to existing and future fibre optic networks.

Nearly every business wants to leverage the latest in digital offerings to remain competitive in their respective markets and to provide support for fast and ever-increasing demands for data capacity. 400G is the answer.

Initial challenges are associated with supporting such project and upgrades to fulfil the promise of higher-capacity transport.

The foundation of optical networking infrastructure includes coherent optical transceivers and digital signal processing (DSP), mux/demux, ROADM, and optical amplifiers, all of which must be able to support 400G capacity.

With today’s proprietary power-hungry and high cost transceivers and DSP, how is migration to 400G networks going to be a viable option?

PacketLight's next-generation standardised solutions may be the answer. Click below to read the full article.

WEBINAR PROMOTION ON ITWIRE: It's all about webinars

These days our customers Advertising & Marketing campaigns are mainly focussed on webinars.

If you wish to promote a Webinar we recommend at least a 2 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site mmyq186.cn and prominent Newsletter promotion http://mmyq186.cn/itwire-update.html and Promotional News & Editorial.

This coupled with the new capabilities 5G brings opens up huge opportunities for both network operators and enterprise organisations.

We have a Webinar Business Booster Pack and other supportive programs.

We look forward to discussing your campaign goals with you.

MORE INFO HERE!

BACK TO HOME PAGE
Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled .

Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments

  • 内蒙快三预测一定牛 Can vouch for being a happy Aussie Broadband customer since giving up Telstra and it's very poor customer service.

  • 内蒙快三预测一定牛 felix will be an interesting addition to the mobile solution offerings but having TPG, including Vodafone as parents would suggest[…]

  • Re: iTWire - Uproar over Biden story forces Twitter to change hacked materials policy

    Thx for covering this Sam :)Not to put too fine a point on the definition of 'hacked materials', and no[…]

  • 内蒙快三预测一定牛 This is basically the same price per GB as the discounted rate I'm getting from Vodafone at the moment. Very[…]

  • Definitely an attractive plan!

内蒙快三综合走势图表 内蒙麻将官网 嫩草影院,钻石娱乐 能微信充值的竞彩软件 泥巴体育 宁夏‖选5电子走势图 宁夏十一选五任四多少钱 牛8彩票 牛彩会员资 牛彩全部藏机图汇总